Reference

Terms That Govern Your habjee Account

Before you open an account or make a deposit via bKash, Nagad or Rocket, these terms set out what you agree to and what we commit to in return.

Account eligibility conditionsbKash, Nagad, Rocket deposit rulesWallet verification requirementsAccount suspension termsJurisdiction-dependent access

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What These Terms Actually Cover

habjee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you create an account with us. They cover how your account is opened, how deposits through bKash, Nagad and Rocket are processed, how withdrawals are verified, and what actions can lead to account suspension or closure. We do not allow multiple

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accounts from the same person — if we detect duplicate registrations linked to the same bKash or Nagad number, we reserve the right to close the additional accounts and hold pending balances for review. Withdrawals require that your registered mobile wallet — whether Rocket, bKash or
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Nagad — matches the wallet used for your original deposit. Any mismatch triggers a manual check before funds are released. We may update these terms when our service changes; we will notify you via the contact method on your account before material changes take effect. Continued
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use after that notice counts as acceptance. If any part of these terms conflicts with your local law, the locally applicable rule prevails — access to habjee depends entirely on your jurisdiction and whether the service is available in your eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE ENFORCE THIS

How habjee Applies These Terms Fairly

Wallet Identity Checks

We verify that the bKash or Nagad number on your account matches the sender details on every deposit. Mismatches are flagged and held until identity is confirmed through our support channel.

Account Data Retention

We retain your account records — transaction history, wallet details and communication logs — for as long as required by our operating obligations and as outlined in our privacy policy.

Terms Change Notification

When we update these terms, we push a notification to your registered contact. You have a clear window to review before the changes apply to your account activity.

Dispute Resolution Path

If you disagree with a terms-based decision on your account — a hold, a suspension or a wallet rejection — you can raise a formal dispute via email and we respond with a written explanation.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Use the Easy Support Chat on the habjee site to ask about specific clauses, account restrictions or wallet verification steps that are blocking your access.

Email Support

Send a written query to our support address for formal responses about account suspension, terms disputes or wallet-matching issues that need a documented trail.

Account Help Centre

Log into your account and open the help section for self-service answers on deposit rules, withdrawal conditions and what triggers a manual review on your Rocket or Nagad transaction.

Common Questions About Our Terms

Yes. Any deposit made through bKash, Nagad or Rocket brings your account under these terms. Wallet use is one of the conditions that triggers the full agreement at the point of first transaction.

No. We notify you through your registered contact before any material change takes effect. Continuing to use your account after that notice period counts as acceptance of the updated terms.

We place the withdrawal on hold and run a manual verification check. Our support team contacts you to confirm identity before releasing funds — this protects your account from unauthorised transfers.

Access depends on your local law and whether habjee operates in your eligible region. We do not make blanket availability claims — check whether the service is permitted where you are located.

Duplicate account registration, wallet identity mismatches, fraudulent deposit activity or breach of any condition in these terms can each lead to suspension. We review each case before taking permanent action.

Send a written request via email support. We respond with a documented answer referencing the specific clause that applies to your situation, usually within our standard support response window.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your habjee Account

How habjee Applies These Terms Fairly

Wallet Identity Checks

Account Data Retention

Terms Change Notification

Dispute Resolution Path

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About Our Terms

01 Do these terms apply to me if I use bKash to deposit?

02 Can habjee change the terms without telling me?

03 What happens if my Rocket withdrawal wallet does not match my deposit wallet?

04 Is access to habjee available in all parts of Bangladesh?

05 What grounds can lead to account suspension under these terms?

06 How do I request a copy of the terms or a formal explanation of a decision?

Terms & Conditions

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