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How habjee Handles Your Personal Information

When you open an account with habjee and use payment methods like bKash, Nagad, or Rocket, certain personal information is collected to keep your account secure and your transactions accurate.

Data collected at account openingbKash, Nagad, Rocket transaction recordsAccount security and access logsYour right to request, update or remove dataDirect contact path for privacy queries
habjee How habjee Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Account security sits at the centre of how we handle data. Every session on habjee runs over SSL encryption, meaning data moving between your device and our servers — including your bKash payment reference or Nagad transaction ID — is protected in transit. We use OTP verification at login and before sensitive account changes, so no one can alter your withdrawal address or linked wallet without access to your registered mobile number. Data retention, cookie use, and your right to request changes are all covered below.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences through your browser settings at any time.

Data Retention

Active account data is held for the duration your account remains open. After closure, records are kept only as long as required under applicable jurisdiction rules — not indefinitely.

Account Security Steps

OTP checks run at every login from an unrecognised device. If you suspect unauthorised access, contact support immediately and we will freeze account activity while we investigate.

Requesting Data Changes

You can request a copy of your stored data, ask us to correct inaccurate details, or ask for deletion via live chat or email. Identity verification is required before we action any request.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or request deletion of your personal data, our account support team handles privacy requests directly. You can reach us through the channels below. We aim to acknowledge every data-related request and begin processing it promptly — complex requests, such as full data exports or account-closure data purges, may take additional time depending on verification steps required on your end.

Live Chat Open the chat window from your account dashboard. Identify your query as a privacy request and a support agent will pick it up directly.
Email Support Send your data request or privacy concern to our support address. Include your registered contact detail so we can verify account ownership before acting.
Account Help Centre Log into your account and navigate to Account Settings, then select Data and Privacy. You can update contact details and manage communication preferences from there.

Common Questions About Your Privacy at habjee

These are the privacy questions we hear most often from account holders in Bangladesh. If your question is not covered here, reach us through live chat or email with your account details ready.

We collect your name, contact details, and the payment references tied to your bKash, Nagad, or Rocket wallet. Device and session data is also collected automatically when you access the platform.

Your wallet number is shared only with the payment processor completing your transaction. We do not share it with advertisers or unrelated third parties under any circumstances.

Yes. Send a data access request via live chat or email. We will verify your identity first, then provide a summary of the personal data linked to your account.

After account closure, we retain records only for as long as required by the applicable jurisdiction. We do not keep your data longer than legally necessary for that eligible region.

Contact us through live chat or the support email and state clearly that you want your data deleted. Identity verification is required before any deletion is processed on our end.

We use session cookies for login and anonymised analytics cookies for page performance. You can adjust or block cookies through your browser settings — this may affect certain account features.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.